Identity checks are part of the application. Priority costs £10 more and is processed faster. Choose before you apply — packages cannot be switched later.
Prices shown for: United Kingdom — change country in the menu above.
The 12-day and 5-day periods begin after the application is complete, the documents are accepted, and payment has gone through. If a photo is unclear or the address document does not match, we pause until it is corrected.
Refunds. If you are not happy, we offer a full refund within 10 days of the order. The only way to request it is to speak with live chat during business hours. You cannot move a Basic order into Priority. If you picked the wrong package, talk to live chat before paying a second time.